POSITION SUMMARY:
We are looking for a smart, well-presented, and customer-friendly Front Office Cum Billing Executive to manage the reception area, attend guest inquiries, handle appointments, and process billing efficiently. The candidate should have good communication skills and basic computer knowledge.
DUTIES AND RESPONSIBILITIES:
- Welcome and greet clients in a polite and professional manner.
- Manage appointment bookings, rescheduling, and cancellations.
- Handle billing and payment processing (cash, card, UPI, etc.).
- Maintain daily billing records and reports.
- Attend and manage incoming phone calls and client inquiries.
- Coordinate with stylists, beauticians, and spa staff regarding appointments.
- Maintain cleanliness and organization of the reception area.
- Handle customer feedback and basic guest relations.
- Assist in membership sales, packages, and product promotion.
- Maintain client database and update record.
PREREQUISITES:
- Minimum Plus Two / Degree preferred.
- 1–2 years experience in front office / reception / billing (salon or hospitality experience preferred)
- Good communication skills in English and Malayalam.
- Basic computer knowledge and billing software familiarity.
- Pleasant personality and professional appearance.
- Ability to handle multiple tasks and work in a fast-paced environment.
- Ability to work in a team or individually as and when required.
- Exceptional attention to detail.
- Hard-working individual.
- Good time management abilities.
- Strong decision-making skills.
EDUCATION AND PERSONAL DEMEANOR:
- Must be able to read, speak, write, and understand the primary language used in the workplace.
- His/her behavior and personal appearance will always be geared to the objective of being an example to all other staff within the salon.
- High school diploma or equivalent.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
