Objective: Deploy an AI-powered Knowledge Assistant in Microsoft Teams, built on Copilot Studio and grounded in SharePoint content, enabling secure, citation-backed answers to natural-language questions
Scope of the Project:
- SharePoint Knowledge Assessment
- Configuration of knowledge connectors for up to 15 SharePoint sites
- Copilot Studio agent
- Pilot & Org-wide rollout
- User Training
- Governance Documentation
- Usage Analytics, and
- Deployment & Hypercare Support
Experience: 3 years Relevant experience in CoPilot
Roles and Responsibilities
- Copilot Studio agent build & configuration
- SharePoint connector implementation
- Teams bot deployment & adaptive cards
- Agent flow development for escalation
- Azure PAYG billing configuration
Required Skills & Experience
- Hands-on experience building agents in Microsoft Copilot Studio — topics, entities, generative answers/orchestration, and knowledge sources.
- Experience in Agent development
- Experience connecting SharePoint Online as a knowledge source, including Microsoft Graph-based search and knowledge connector configuration.
- Familiarity with the Microsoft Teams bot framework and Teams app deployment (pilot group through org-wide rollout).
- Familiarity with the Power Platform ecosystem — Dataverse as the agent's data layer, and Power Platform Admin Center for environment/DLP governance.
- Conceptual understanding of RAG (Retrieval-Augmented Generation), even though this engagement uses Microsoft's fully managed pipeline rather than custom retrieval code.
- Experience with Power Automate or Copilot Studio agent flows for escalation/handoff logic into ITSM tools (e.g., Vivanti).
- Experience building Adaptive Cards for rich, actionable bot responses.
- Working knowledge of Microsoft Entra ID (Azure AD) SSO and Conditional Access as they apply to agent authentication and permission-scoped responses.
Preferred (Nice to Have)
- Experience delivering in an Agile/Scrum model with 2-week sprints and standard ceremonies.
- Prior experience on a healthcare or other regulated-industry project, with awareness of HIPAA/PHI handling practices.
- Exposure to Copilot Studio Analytics and Power BI for usage dashboards and KPI tracking.
- Familiarity with content readiness/remediation considerations — file formats, size limits, and permission inheritance issues that affect what an agent can index.
- Comfort with Azure subscription administration — PAYG billing, Copilot Credits, and Cost Management budget alerts.
Benefits:
Application Question(s):
- Once selected, Can you share PAN card and Aadhar Card for background verification?
- Are you currently employed anywhere? If YES, how will you manage this opportunity?
- Willing to work in 12:00 PM to 09:30 PM IST (If there is a client call from 09:30 PM to 10:30 PM for example , then the candidate can take additional break of 1 hour) ?
- This is a CONTRACTUAL JOB for 2 MONTHS and can be extended. Are you fine with this?
Experience:
- Copilot: 3 years (Required)
Work Location: Remote
