Job Title: Tele caller
Location:- Nariman Point Mumbai
Industry: Timber / Building Materials / B2B Trading
Experience: 1–3 years
Employment Type: Full-time
About Megamet
Megamet is a Mumbai-based company operating in the timber industry, involved in the import, distribution, and supply of sawn timber products. The company focuses on providing quality timber products and reliable service to B2B customers.
Key Responsibilities
- Follow up with B2B clients on outstanding payments and ensure timely collections
- Make and receive calls to existing and prospective clients regarding orders, dues, and account status
- Maintain accurate records of client interactions and payment status
- Coordinate with the sales/accounts team to resolve payment discrepancies
- Escalate overdue accounts as per company protocol
- Build and maintain professional client relationships over calls
Requirements
- 1–3 years of experience in tele-calling, collections, or client servicing (B2B preferred)
- Fluent English communication (spoken and written)
- Strong follow-up discipline and negotiation skills
- Basic computer/MS Excel proficiency for tracking calls and payments
- Prior experience in timber, building materials, or B2B trading industry is a plus
Benefits:
Application Question(s):
- How many years of experience do you have in tele-calling, collections, or client servicing?
- Do you have experience using Excel or CRM tools to track client accounts?
- What is Notice Period? (Specify days)
- Are you comfortable for Nariman point location?
- How would you rate your spoken English fluency?
- Are you comfortable to work onsite (Mon-Sat & 10.30AM-06.30PM)?
Work Location: In person
