JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Front Office ExecutivePosition OverviewThe Front Office Executive serves as the first point of contact for visitors, clients, and employees, managing reception operations and administrative support to ensure smooth daily business operations.
Key ResponsibilitiesReception and Visitor ManagementHandle all incoming calls, emails, and visitors with professionalism and courtesy. Greet guests, verify appointments, issue visitor badges, and escort visitors to appropriate meeting rooms or personnel. Maintain visitor logs and ensure security protocols are followed.
Administrative SupportManage correspondence including mail distribution, courier services, and package handling. Coordinate meeting room bookings, prepare conference rooms, and arrange refreshments. Maintain office supplies inventory and place orders as needed. Support various departments with administrative tasks including data entry, filing, and document preparation.
Communication HubRoute calls and messages to appropriate departments or personnel. Respond to general inquiries about the company, services, and office operations. Coordinate with building management regarding facility issues, maintenance requests, and access requirements.
Office ManagementMaintain a clean, organized, and professional reception area. Oversee front desk operations including appointment scheduling systems and visitor management software. Coordinate with vendors for office services and supplies. Support office events and employee engagement activities.
Required QualificationsEducation and ExperienceHigh school diploma or equivalent required; associate's or bachelor's degree preferred. 1-3 years of experience in front office, reception, or administrative roles. Experience in corporate environments, particularly in commercial real estate or professional services, is advantageous.
Skills and CompetenciesExcellent verbal and written communication skills. Strong organizational abilities with attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Professional appearance and demeanor. Ability to multitask and prioritize in a fast-paced environment. Discretion when handling confidential information. Customer service orientation with problem-solving capabilities.
Working ConditionsStandard business hours with occasional extended hours for events or special projects. Office-based position requiring extended periods at the reception desk.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
