School Name: Exceed school
Location: Puppalaguda,manikonda
Timings: 8.30 am to 5.00 pm
Salary: 10k to 20k + incentives
Roles and Responsibilities of a School Telecaller
- Make outbound calls to prospective parents to provide information about the school's admission process, academic programs, and facilities.
- Attend inbound calls from parents and guardians, addressing their queries courteously and professionally.
- Explain the school's curriculum, fee structure, admission requirements, and extracurricular activities.
- Generate admission leads through telecalling and maintain regular follow-up with prospective parents.
- Schedule campus visits, counseling sessions, and admission interviews for interested parents.
- Maintain accurate records of all calls, inquiries, follow-ups, and admission status in the school's database or CRM.
- Coordinate with the Admissions, Front Office, and Academic teams to ensure timely communication with parents.
- Follow up with parents regarding application forms, document submission, fee payments, and admission deadlines.
- Send admission-related information, brochures, and reminders through phone calls, SMS, email, or messaging platforms.
- Build and maintain positive relationships with prospective and existing parents by providing timely and accurate information.
- Handle parent concerns and complaints professionally and escalate complex issues to the appropriate authority when required.
- Meet daily, weekly, and monthly telecalling and admission conversion targets.
- Assist in organizing admission drives, school events, orientation programs, and promotional activities.
- Prepare daily and weekly reports on calls made, leads generated, follow-ups completed, and admissions confirmed.
- Maintain confidentiality of student, parent, and school information at all times.
- Adhere to school policies, communication standards, and professional ethics while interacting with parents.
- Support the admissions team in achieving student enrollment goals and enhancing the school's reputation through excellent customer service.
- Perform any other administrative or communication-related duties assigned by the School Management or Principal.
Pay: ₹10,000.00 - ₹20,000.00 per month
Education:
Experience:
- tele caller: 3 years (Required)
Work Location: In person
