Key Responsibilities
1. Export Operations
* Manage end-to-end export shipments (Sea, Air & Cross Border).
* Coordinate with customers, overseas agents, shipping lines, airlines, NVOCCs, CHAs, transporters, and warehouses.
* Ensure timely booking, stuffing, customs clearance, vessel planning, and shipment dispatch.
* Monitor shipment milestones until cargo reaches the destination.
2. Documentation
* Verify Shipping Bill, Bill of Lading (BL), Air Waybill (AWB), Commercial Invoice, Packing List, Certificate of Origin (COO), Letter of Credit (LC), and other export documents.
* Ensure complete documentation accuracy before shipment.
* Resolve documentation discrepancies immediately.
3. Customer Relationship Management
* Maintain regular communication with exporters.
* Provide proactive shipment updates.
* Resolve customer complaints promptly.
* Build long-term customer relationships.
4. Vendor & Overseas Coordination
* Coordinate with Shipping Lines, Airlines, NVOCCs, Overseas Agents, CHAs, Transporters, and CFS.
* Ensure timely space confirmation and equipment availability.
* Build a strong vendor and overseas partner network.
5. Cost Control & Profitability
* Ensure every shipment achieves the required Gross Profit (GP).
* Monitor operational costs.
* Prevent unnecessary detention, demurrage, or operational losses.
* Support the pricing team with market intelligence.
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
