Customer Relationship Executive
Location: On-site | Type: Full-Time | CTC: ₹1.8L – ₹2.4L p.a.
Role: Be the primary point of contact for customers — handling queries, resolving complaints, building relationships, and ensuring satisfaction across phone, email, chat, and in-person interactions.
Qualification:
- Any Undergraduate or Postgraduate degree from a recognized university
- Freshers encouraged to apply (0–2 years experience)
- Candidates from BFSI, Retail, Telecom, or Healthcare background preferred
Key Responsibilities:
- Handle inbound/outbound customer interactions
- Resolve queries and complaints efficiently
- Maintain CRM records and prepare activity reports
- Cross-sell/upsell products when appropriate
- Coordinate with internal teams for seamless service
Who Can Apply:
- Strong communication skills in English & regional languages
- Basic computer proficiency (MS Office, email)
- Willingness to learn and adapt in a fast-paced environment
Perks: PF & ESI after 6 months | Full training provided | Growth-oriented environment
Apply: WhatsApp your CV to 89259 19340 / 89259 19341
Pay: ₹180,000.00 - ₹240,000.00 per year
Application Question(s):
- Why do you want to work in customer service?
- Describe a time you handled a difficult or angry customer
- How would you respond if you didn't know the answer to a question?
- How do you handle delivering bad news to a customer?
- Describe a professional accomplishment you are most proud of
- With which CRM platforms (e.g., Salesforce, Zendesk, Zoho) are you familiar?
Education:
Location:
- Erode, Tamil Nadu (Required)
Work Location: In person
