A telecaller on Indeed is responsible for driving sales and lead generation by managing inbound/outbound calls, explaining products, and following up with customers. Key duties include converting inquiries into sales, maintaining records, and meeting targets, requiring strong communication and negotiation skills. Job Summary We are seeking a motivated Telecaller to join our team. The ideal candidate will engage with prospective and current customers, handle inquiries, and convert leads into sales through effective communication. ■ Key Responsibilities ● Outbound/Inbound Calling: Initiate calls to potential leads and handle incoming inquiries to convert prospects into customers. ● Lead Generation: Gather information from the target market and identify new business opportunities. ● Product Knowledge: Explain product or service features, benefits, and pricing to potential clients. ● Follow-ups: Maintain a database of customers and perform follow-up calls to close sales or provide information. ● Record Keeping: Document customer feedback, questions, and call outcomes accurately in the CRM system. ■ Requirements ● Excellent verbal communication skills in [insert languages, e.g., Hindi, English, Bengali]. ● Proven experience as a Telecaller, Telesales Representative, or similar customer service role. ● Ability to handle rejection and remain resilient. ● Basic knowledge of computers (MS Office/CRM software). ● Minimum qualification of 12th pass or Graduation.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
