Key Responsibilities
- Diagnose and resolve desktop, laptop, hardware, software, and network issues.
- Install, configure, and maintain Windows and macOS systems.
- Set up user accounts, devices, and access permissions.
- Provide on-site and remote technical support to end users.
- Support Microsoft 365, Microsoft Teams, and Active Directory.
- Troubleshoot printers, scanners, and other IT peripherals.
- Maintain IT assets, inventory, and documentation.
- Perform system updates, patch management, antivirus, and endpoint protection.
- Ensure data backup and recovery processes are functioning properly.
- Coordinate with third-party vendors for hardware repairs and replacements.
- Support the installation and configuration of new hardware and IT systems.
Required Skills & Qualifications
- 2–4 years of experience in IT Support, Desktop Support, Hardware Support, or IT Infrastructure.
- Hands-on experience with Windows, macOS, Microsoft 365, Teams, and Active Directory.
- Strong knowledge of desktop, laptop, printer, and network troubleshooting.
- Experience with remote support tools and IT ticketing systems.
- Good understanding of endpoint security, antivirus, backups, and patch management.
- Strong communication, customer service, and time management skills.
- Ability to work independently and as part of a team.
- Networking or cloud certifications will be an added advantage.
Why Join Us?
- Work with a reputed global logistics organization.
- Stable, long-term career opportunity.
- Exposure to enterprise IT infrastructure and warehouse operations.
- Supportive and collaborative work environment.
- Career growth opportunities based on performance.
Location: Bhiwandi - Mumbai (Work from Office)
If you have a strong background in IT hardware, desktop support, and infrastructure management, we'd love to hear from you.
Apply today by sharing your updated resume.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid sick time
- Provident Fund
Work Location: In person
