About Persistent
We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.
Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We reported $1,654.4M FY26 revenue with 17.4% Y-o-Y growth. We have delivered 24 sequential quarters of growth with $436.0M in Q4 FY26 revenue, up 3.2% Q-o-Q and 16.2% Y-o-Y growth. Our 27,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been recognized as the Fastest Growing IT Services Brand Globally in the 2026 Brand Finance IT Services 25 Report. We named a Leader in the Everest Group Private Equity (PE) Services PEAK Matrix® Assessment 2026 and Software Product Engineering PEAK Matrix® Assessment 2026.
About Position:
We are seeking a DLP Lead Ops professional with 5+ years of experience to lead Data Loss Prevention (DLP) operations, ensuring effective monitoring, incident response, and governance across enterprise environments. This role focuses on operational leadership, data security, compliance alignment, and continuous improvement of DLP processes.
Role: DLP Lead Ops-
Location: Mumbai
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Experience: 5 to 8 Years
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Job Type: Full Time Employment
What You'll Do:
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Lead day-to-day DLP monitoring, investigation, incident response, and escalation activities.
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Act as the primary point of contact for DLP operations.
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Drive operational maturity by defining and tracking SLAs, KPIs, and response timelines.
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Assess risk and determine business impact of data leakage incidents.
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Lead, mentor, and review work of junior DLP analysts.
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Coordinate with SOC, IT, Legal, Compliance, and Business teams during DLP incidents.
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Handle business exceptions, risk acceptance decisions, and policy escalations.
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Communicate clearly and confidently with technical and non-technical stakeholders.
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Lead discussions and incident calls with strong spoken English communication.
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Manage enterprise DLP solutions such as Zscaler, Microsoft Purview DLP, Symantec, and Forcepoint.
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Design, create, tune, and optimize DLP policies across endpoints, email, cloud platforms, and network channels.
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Perform incident triage, investigation, root cause analysis, and false-positive reduction.
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Understand and map data discovery and data flow across enterprise environments.
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Create and maintain DLP SOPs, investigation playbooks, and documentation.
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Drive continuous improvement of DLP processes, workflows, and automation.
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Produce clear operational and risk reports for leadership.
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Ensure alignment of DLP controls with organizational policies and procedures.
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Support audits, compliance reviews, and management reporting.
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Work in compliance with regulatory requirements such as GDPR and ISO 27001 (as applicable).
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Demonstrate analytical thinking and problem-solving mindset.
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Work effectively under pressure during incidents with ownership and accountability.
Expertise You'll Bring:
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5+ years of experience in DLP operations and cybersecurity domain.
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Strong experience in DLP monitoring, incident response, and operations leadership.
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Hands-on expertise with enterprise DLP tools like Zscaler, Microsoft Purview DLP, Symantec, and Forcepoint.
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Strong understanding of endpoint, cloud, inline, and email security.
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Experience in designing and optimizing DLP policies across multiple channels.
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Knowledge of incident triage, investigation, and root cause analysis.
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Experience in risk assessment and business impact analysis of data leakage incidents.
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Expertise in stakeholder management across SOC, IT, Legal, Compliance, and business teams.
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Strong understanding of governance, risk, and compliance frameworks (GDPR, ISO 27001).
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Experience in creating documentation, SOPs, and playbooks.
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Ability to drive process improvements and automation initiatives.
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Strong analytical, problem-solving, and decision-making skills.
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Excellent communication skills with ability to engage technical and non-technical stakeholders.
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Ability to work under pressure and manage incident-driven environments effectively.
Benefits:
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Competitive salary and benefits package
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Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
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Opportunity to work with cutting-edge technologies
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Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
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Annual health check-ups
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Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
Values-Driven, People-Centric & Inclusive Work Environment:
Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
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We support hybrid work and flexible hours to fit diverse lifestyles.
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Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
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If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment
Let’s unleash your full potential at Persistent - persistent.com/careers
“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”
