About The Company:
At AKT, we reimagine the workplace by weaving together the richness of tradition with the dynamism of modernity. Inspired by the perfect harmony of the contemporary and the classic, our spaces honour heritage, embrace hospitality, and cater to the needs of today’s forward-thinking professionals. More than just an office, AKT transforms the mundane into the extraordinary a destination workspace that balances opulence with comfort, engagement with efficiency. Here, form meets function in perfect harmony, with clean lines, minimalist design, and smooth textures fostering a sense of collective energy and purpose.
Key Responsibilities:
· Client satisfaction
· Meet and greet clients in professional and friendly manner
· Answer all incoming phone calls in a timely and professional manner
· Ensure to put client requests as a priority and that all clients are both satisfied and we have exceeded their expectations
· Ensure all centre service standards are maintained at a premium level
· Customer-oriented with excellent interpersonal and communications skills, with an open mind to changes
· Able to handle correspondences and inquiries
· Able to work overtime occasionally
· Maintains a high level of alertness and professionalism at the front counter by anticipating and responding to guests and potential clients’ needs or queries
· Handles all telephone calls in a professional and efficient manner which includes exuding a cheerful and clear tone
· Organizes postage and document courier services, handle mail, incoming & outgoing deliveries
· Coordinates conference room bookings, refreshments for meetings and other special arrangements
· Handles all secretarial and administrative duties for clients, as requested
· Performs check in & check out process for all clients
· Ensures that clients’ requests and demands are met to the best of your professional ability. This includes the handling of all inquiries, complaints and feedback
· Ensures that the Centre’s service standards are always maintained
Requirements & Skills:
- Bachelor’s degree in any field
- Good written communication skills
- Ability to manage multiple tasks and meet deadlines
- Attention to detail
· Good team player with a positive attitude and ability to work under pressure, juggling a variety of tasks
· Customer-oriented with excellent interpersonal and communications skills, with an open mind to changes
What We Offer
- Supportive and collaborative work environment
- 6 days working
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
