We are looking for a smart, energetic, and detail-oriented E-commerce Executive to manage and grow our brand presence across major Indian marketplaces (Amazon, Flipkart, Meesho) and international platforms. You will be responsible for the daily health of our seller accounts, ensuring accurate product listings, smooth order processing, and effective inventory management.
Key Responsibilities
- Marketplace Management: Handle daily operations for Amazon, Flipkart, Meesho, and international seller central accounts like ebay, and amazon and etsy
- Catalog & Content: Create, upload, and optimize high-quality product listings, including title writing, description updates, and A+ content creation.
- Inventory & Order Fulfillment: Monitor daily orders, manage stock levels to prevent stock-outs, process shipments, and generate invoices.
- Account Health: Monitor seller performance metrics, manage customer feedback/reviews, and promptly resolve any policy violations or account alerts.
- Promotions & Growth: Assist in planning and executing promotional campaigns, lightning deals, and seasonal sales to boost visibility and conversion rates.
- Data Reporting: Prepare daily/weekly reports on sales performance, category growth, and competitor pricing to help refine our strategy.
- Issue Resolution: Act as the primary point of contact for marketplace support teams to resolve shipment, return, or technical account issues.
Required Skills & Qualifications
- Education: Bachelor’s degree in Business, Marketing, or a related field.
- Technical Skills:
- Proficiency in MS Excel (VLOOKUP, Pivot Tables, basic formulas) is mandatory.
- Familiarity with Seller Central dashboards (Amazon, Flipkart, Meesho).
- Basic understanding of e-commerce terminology (e.g., SKU, A+ Content, PPC, Conversion Rate).
- Soft Skills:
- High attention to detail (to avoid errors in pricing or cataloging).
- Strong problem-solving mindset.
- Excellent written and verbal communication skills.
- Ability to multitask and work under pressure in a fast-paced environment.
- Experience: 0 to 1 year of experience in e-commerce operations or internship experience with online marketplaces is a major plus.
Why Join Us?
- Opportunity to work with a growing brand across domestic and international markets.
- Hands-on training and mentorship in e-commerce operations.
- A collaborative work environment where your ideas for growth are encouraged.
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
Work Location: In person