Key Responsibilities
- Debt Recovery: Contacting customers with overdue accounts through telephone or email to secure payments.
- Negotiation: Establishing realistic, acceptable payment plans or settling disputes over outstanding invoices.
- Record Keeping: Maintaining accurate, up-to-date records of all communication and payment actions.
- Reporting: Updating management on collection progress, aging reports, and high-risk accounts.
- Field Visits (If Field Executive): Performing on-site visits to clients for high-value or non-responsive accounts, adhering to safe collection practices.
- Compliance: Ensuring all collection actions follow local, state, and company regulations (e.g., RBI guidelines in India).
Common Qualifications & Skills
- Education: Minimum graduate degree in any discipline.
- Experience: 1–3 years in collections, debt recovery, or financial customer service.
- Skills: Strong negotiation, persuasion, interpersonal communication, and proficiency in local languages.
- Resilience: Ability to handle difficult conversations and work under pressure to meet targets.
Job Types: Full-time, Permanent, Fresher
Pay: ₹12,500.00 - ₹17,500.00 per month
Application Question(s):
- Are you an immediate joiner?
Education:
- Higher Secondary(12th Pass) (Required)
Experience:
- Collection: 1 year (Required)
Work Location: In person
