MoveInSync is the global leader in the employee commute space. Started in 2009 with Google as its first customer, MoveInSync now provides commute solutions to 250+ customers, including 50+ Fortune 500 companies across the world. MoveInSync has two offerings: ION and ONE. ION is the SaaS offering for companies to run their employee transport operations efficiently and seamlessly.
ONE is a full-stack managed transport solution where we provide fleet management and operational capabilities on top of the SaaS layer. MoveInSync is one of the few fast-growing companies with a healthy EBITDA. Our next collective goal is to make the company IPO-ready over the coming years.
Roles & Responsibilities:
● Responsible for creating and maintaining employee profiles.
● Manage daily schedules and ensure timely updates.
● Handle routing, including regular planning and last-minute adjustments.
● Allocate vendors based on availability and operational requirements.
● Oversee vehicle deployment for efficient trip execution.
● Coordinate at the ground level with vendor supervisors for documentation and vehicle
availability.
● Manage the helpdesk and ensure timely resolution of queries.
● Handle alert management and take immediate action when required.
● Validate and close incomplete trips, including ODC, MIS, duty hours, and toll entries.
● Conduct driver and escort briefings for every major logout.
● Manage drop coordination to ensure smooth trip completion.
● Perform EHS checks randomly or at the trip level.
● Respond to negative feedback and ensure corrective measures.
● Provide on-ground support for incident management.
● Conduct physical checks during new fleet induction.
● Prepare and maintain daily reports, emails, issue logs, and penalty trackers.
● Address walk-in queries and manage email escalations.
Preferred candidate profile :
● Any graduate with min 1 - 3 years of relevant experience
● Should have excellent communications (both verbal and written)
● Prior experience in Employee Transport management
● Proficient in Microsoft Office Excel
● Should be comfortable for 6 days Work From Office
● Should be comfortable for Rotational Shift
● Languages: English & Local regional language
Pay: ₹25,000.00 - ₹32,000.00 per month
Benefits:
Work Location: In person
