- Manage and maintain patient/customer records in the CRM system.
- Handle patient inquiries, appointments, follow-ups, and feedback.
- Build strong relationships with patients and healthcare clients.
- Coordinate with doctors, nurses, and other hospital departments.
- Track leads, referrals, appointments, and patient interactions.
- Conduct follow-up calls to improve patient satisfaction and retention.
- Resolve patient complaints and ensure timely service recovery.
- Prepare CRM reports and analyze patient/customer data.
- Support marketing campaigns, promotions, and patient engagement activities.
- Ensure accurate data entry, confidentiality, and compliance with healthcare policies.
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Education:
Work Location: In person
