We are looking for a motivated and detail-oriented Service Coordinator to support the service department in managing customer service requests, coordinating with service engineers, maintaining service records, and ensuring timely
Job Responsibilities:
- Coordinate daily service activities and workshop operations.
- Handle customer service requests, complaints, and follow-ups.
- Schedule service, maintenance, and breakdown jobs.
- Coordinate with Service Engineers, Technicians, and customers.
- Prepare and maintain job cards, service reports, and related documents.
- Track breakdowns, pending jobs, and service status.
- Coordinate spare parts requirements with the Parts Department.
- Maintain service records and prepare daily/weekly reports.
- Ensure timely closure of customer complaints and service jobs.
Requirements:
- Diploma/B.E. in Automobile or Mechanical Engineering preferred.
- 1–3 years of experience in service coordination, preferably in commercial vehicles.
- Good communication, coordination, and MS Office skills.
- Customer-oriented approach and good follow-up skills.
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Experience:
- total work: 1 year (Preferred)
Work Location: In person
