Job Responsibilities:
ü Developing patient satisfaction by interacting with patients in a ward from insurance card submission to the final approval and final bill (Admission to Discharge)
ADMISSION
ü Enquiring the patients regarding their insurance eligibility and entitlement
ü Taking printouts of all diagnostic reports
ü Explaining and educating the patients regarding the insurance process and GIPSA PPN package to smoothening the process
ü Scanning all collected documents and sending to the insurance companies through mail
DISCHARGE
ü Coordinating with wards during discharge of the patient
ü Solving queries raised by the insurance company regarding approval
ü Feeding the initial approval amount value in the HMS to acknowledge the patient status as insurance for getting the stay related things on credit
ü Authorizing and raising amounts for patients in the HMS as per the calls received from medicine counter , lab , wards
ü Sending interim request to get enhancement from the insurance company on the claim amount exceeding the limit (50,000)
ü Preparation of final bill with all break up (medicine bill, lab bill, OT rent replacement bill for settlement )
SECONDARY WORKS
ü Forwarding the emergency claims in absence of claim sector (SUMAN M)
ü Checking and maintaining statutory supportive work of the organization
Desired Candidate Profile (Job Specification):
Ø Should have a Bachelors degree
Ø At least 2 years experienced working in similar position
Ø Should have good communication skills
Pay: ₹15,000.00 - ₹16,000.00 per month
Work Location: In person