Job Summary
Moyalan Plastics India Pvt. Ltd. is looking for a confident and target-oriented Telecaller to support our Sales & Marketing team. The candidate will be responsible for contacting dealers, distributors, contractors, customers and potential business clients, generating sales leads and ensuring regular follow-up.
The candidate must be able to communicate fluently in Malayalam, English, Hindi and Tamil.
Key Responsibilities
Make outbound calls to existing and prospective customers, dealers, distributors and contractors.
Introduce and explain the company's HDPE and PVC pipe products clearly.
Generate new business leads through telephone calls and follow-ups.
Identify customer requirements such as product type, size, quantity and project requirements.
Follow up with potential customers and convert enquiries into sales opportunities.
Contact existing customers regularly to maintain good business relationships.
Follow up on quotations, pending enquiries and potential orders.
Collect information about upcoming projects, tenders and customer requirements.
Identify potential dealers, distributors and contractors in different regions.
Coordinate qualified leads and customer requirements with the Sales Team.
Maintain an updated database of customers, leads and follow-up status.
Record all calls, enquiries, follow-ups and outcomes in Excel/CRM.
Send product details, brochures and other information to customers through WhatsApp/email when required.
Collect customer feedback and report important market information to the Sales/Marketing Manager.
Achieve daily, weekly and monthly calling and lead-generation targets.
Perform any other sales-support activities assigned by the management.
Required Skills
Fluent spoken Malayalam, English, Hindi and Tamil – mandatory.
Excellent telephone communication and interpersonal skills.
Confident and polite manner while speaking with customers.
Good convincing and negotiation skills.
Ability to understand customer requirements and communicate them accurately.
Good follow-up skills and persistence.
Basic knowledge of MS Excel, Word, WhatsApp and email.
Ability to maintain customer records systematically.
Target-oriented and self-motivated.
Willingness to learn about HDPE and PVC pipe products.
Qualification & Experience
Minimum Plus Two / Diploma / Graduate.
Freshers with excellent communication skills may be considered.
1–2 years of experience in telecalling, sales, customer relationship management or B2B sales will be preferred.
Experience in pipes, building materials, construction products, electrical/plumbing products or a similar industry will be an added advantage.
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
