Two offshore PACS Administrator FTEs activate at Y2 (Month 13) alongside the onshore Synapse Admin. The split covers 24/7 PACS monitoring once Infinite owns PACS administration. Synapse certification is the primary skills differentiator.
Provide Fujifilm Synapse PACS day-to-day administration during IST hours.
Troubleshoot DICOM connectivity, image routing, and retrieval issues.
Support Fuji VNA operations: archive operations, retrieval, lifecycle.
Maintain 24/7 PACS monitoring discipline with IST prime coverage.
Support Synapse-Cerner integration issues.
Triage Maclab and Epiphany interface issues.
Maintain ServiceNow queue discipline.
REQUIRED TECHNICAL SKILLS
Fujifilm Synapse Administration (required)
Fujifilm Synapse PACS day-to-day administration. User and worklist management. Hanging protocol troubleshooting.
DICOM Troubleshooting (required)
DICOM troubleshooting: modality connectivity, image routing, retrieval.
Fuji VNA Support (required)
Fuji VNA support: archive operations, retrieval, lifecycle management.
Image Routing (required)
Image routing logic. PACS Gear management for modality connectivity.
24/7 Monitoring (required)
24/7 PACS monitoring discipline with IST prime coverage.
Synapse-Cerner Integration (preferred)
Cardiology Imaging Triage (preferred)
Maclab and Epiphany interface triage. VIE external image exchange support.
[VERIFY] Fujifilm Synapse Administrator certification OR 3+ years Synapse production support (mandatory)
Cerner Millennium Foundations (mandatory)
ITIL 4 Foundation (mandatory) 