Customer Support - Patient Calling (US Healthcare) Responsibilities:
- Patient calling representatives address patients' concerns about their accounts
- Help with billing issues and negotiate to collect unpaid debt
- Their duties include creating payment plans and taking patients' payments
- When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment
- Good phone communication skills help working with patients and clearly explaining policies and details.
Desired Candidate Profile: Experience in AR calling is an added advantage
- Excellent verbal and written communication skills
- Good knowledge in MS Excel and word
- Flexible with Night shift timings
- Adaptability and willingness to go the extra mile when needed.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
