Job Summary
The Housekeeping Supervisor is responsible for overseeing the daily housekeeping operations, ensuring cleanliness, hygiene, and maintenance standards are consistently met. The role includes supervising housekeeping staff, inspecting rooms and public areas, managing inventory, and ensuring excellent guest or occupant satisfaction.
Key Responsibilities
- Supervise and coordinate the daily activities of housekeeping staff.
- Assign cleaning duties and monitor work performance.
- Inspect guest rooms, public areas, and facilities to ensure cleanliness and quality standards.
- Train, mentor, and evaluate housekeeping team members.
- Maintain inventory of cleaning supplies, linens, and equipment.
- Report maintenance issues and coordinate with the maintenance department for repairs.
- Ensure compliance with health, safety, and sanitation regulations.
- Handle guest or customer requests and resolve housekeeping-related complaints promptly.
- Prepare staff schedules and manage attendance.
- Maintain housekeeping records, inspection reports, and inventory logs.
- Ensure proper use and maintenance of cleaning equipment.
Qualifications
- High school diploma or equivalent; diploma/degree in Hospitality Management is preferred.
- 2–5 years of housekeeping experience, with at least 1 year in a supervisory role.
- Knowledge of housekeeping procedures, cleaning chemicals, and safety practices.
- Strong leadership and team management skills.
- Good communication and interpersonal skills.
- Ability to work flexible shifts, including weekends and holidays.
- Basic computer skills for reporting and scheduling.
Skills Required
- Leadership and team supervision
- Time management
- Attention to detail
- Problem-solving and decision-making
- Customer service orientation
- Inventory management
- Communication and organizational skills
Working Conditions
- Standing and walking for extended periods.
- Ability to lift and move housekeeping supplies and equipment.
- Flexible working hours, including weekends and public holidays, as required.
Key Performance Indicators (KPIs)
- Housekeeping quality inspection scores.
- Guest/customer satisfaction ratings.
- Staff productivity and attendance.
- Inventory control and cost management.
- Compliance with safety and hygiene standards.
- Timely resolution of housekeeping issues.
Location - Villapuram,Madurai
Contact HR : +91 8807374254 / +91 8248996756
Work Location: In person
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
