Travlounge is looking for a professional, customer-focused Front Desk Executive to be the first point of contact for our guests. This role combines front office responsibilities with billing operations to ensure a smooth and pleasant customer experience.
The ideal candidate should possess excellent communication skills, basic computer knowledge, and the ability to manage customer interactions with confidence and professionalism.
Key Responsibilities
- Welcome and assist customers in a courteous and professional manner
- Handle customer billing and generate invoices accurately
- Operate the billing/POS system efficiently
- Respond to customer enquiries and provide information about Travlounge services
- Coordinate with operational teams to ensure seamless customer service
- Maintain accurate billing records and daily transaction reports
- Handle cash and digital payment transactions as per company procedures
- Maintain a clean, organized, and professional front desk area
- Support day-to-day front office operations as assigned
Requirements
- Bachelor's degree in any discipline (preferred)
- Basic computer knowledge is mandatory
- Good communication and interpersonal skills
- Customer-oriented attitude with a pleasant personality
- Ability to multitask in a fast-paced environment
- Willingness to work in rotational shifts
- Previous experience in reception, front office, hospitality, or billing is preferred but not mandatory
What We Offer
- Professional and supportive work environment
- Training and career development opportunities
- Performance-based growth
- Opportunity to work with a growing hospitality brand
Why Join Travlounge?
At Travlounge, we believe that exceptional customer experiences begin at the front desk. If you enjoy interacting with people, delivering quality service, and being part of a dynamic team, we'd love to hear from you.
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
