Role: Helpdesk Executive/Customer Service Executive
Job Location: Mumbai (Andheri East)
Yrs of Experience: Fresher to 3 Yrs
About DEX IT Global Limited,
DEX IT Global Limited, formerly known as NSEIT Limited, is a digital exams and assessments organization. It's a major player in India's digital assessments market. The company provides end-to-end examination services, assessment services, and solutions for digital transformation. Recently, CL Educate acquired the DEX business of NSEIT. We at DEX Conduct online examinations for Government and Privat Sector examinations
Roles and Responsibilities:
- Provide Prompt and efficient responses to customer questions, via calls and email
-Address and resolve customer complaints or concerns in a professional and professional manner
-Maintain a high level of company product knowledge to effectively answer customer queries
-Collaborate with other team members and departments to ensure customer satisfaction
-Follow company policies and procedures when handling customer requests and issues
Pay: ₹200,000.00 - ₹400,000.00 per year
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Education:
- Higher Secondary(12th Pass) (Required)
Work Location: In person
