Job Description – Telesales Executive
Position: Telesales Executive
Industry: Gold Coins & Club Resort Memberships
Department: Sales
Employment Type: Full-time
Experience: 1 year or 6 Month in telesales, telemarketing, or direct sales preferred
Food : Provided by the company
Accommodation: Provided by the company
Job Summary
We are looking for an energetic and target-oriented Telesales Executive to promote and sell gold coins and club resort memberships/packages over the phone. The candidate will be responsible for contacting potential customers, explaining products and membership benefits, following up with leads, and converting enquiries into sales.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Explain the features, benefits, pricing, and offers related to gold coins and resort club memberships.
- Understand customer requirements and recommend suitable products or membership plans.
- Generate sales through effective communication and follow-up.
- Maintain regular follow-up with interested customers and leads.
- Handle customer questions and objections professionally.
- Achieve daily, weekly, and monthly sales targets.
- Maintain accurate records of calls, leads, follow-ups, and sales.
- Coordinate with the sales and customer-service teams to ensure a smooth customer experience.
- Inform customers about ongoing promotions, membership benefits, resort facilities, and special offers.
- Build and maintain good relationships with customers.
- Follow company policies and ensure all sales information is communicated accurately.
Required Skills
- Excellent communication and convincing skills.
- Good spoken English and local language; Hindi/Kannada is an advantage.
- Strong sales and negotiation ability.
- Confident and pleasant telephone manner.
- Ability to handle customer objections and convert leads.
- Target-oriented and self-motivated.
- Basic computer knowledge and ability to maintain customer records.
- Good follow-up and relationship-management skills.
Qualifications
- 12th pass or graduate in any discipline.
- Previous experience in telesales, gold/jewellery sales, real estate, resort memberships, insurance, banking, or similar sales roles will be an advantage.
- Freshers with strong communication and sales ability may also be considered.
Performance Expectations
- Meet assigned monthly sales targets.
- Maintain consistent calling and follow-up activity.
- Convert qualified leads into customers.
- Maintain high standards of customer service and professionalism.
Compensation
Salary: ₹18,000 - 25,000 per month + attractive sales incentives
Additional Benefits: [Incentives / Bonus / Travel Allowance / Other Benefits]
Work Location: Bengaluru
Working Hours: 9 Hours
Ideal Candidate
The ideal candidate is confident, persuasive, hardworking, and comfortable speaking with customers over the phone, with a strong desire to achieve sales targets and earn performance-based incentives.
Work Location: In person
