Associate, Content Management
The Analyst supports firmwide knowledge sharing by curating, cleansing, tagging, reviewing and publishing high-quality project content to the global Deloitte knowledge management platform through a combination of manual expertise and semi-automated/AI assisted workflows.
This role supports risk management through content cleansing and strengthens search enablement through effective tagging and publishing practices, ensuring Deloitte practitioners leverages high quality knowledge assets to support client engagements, informed decision making and business growth for Deloitte.
Work you'll do
As an Associate in the team, you will be responsible for:
- Curate, classify, review, and publish content across knowledge management and document publishing platforms in alignment with established guidelines and quality standards.
- Review and process English and German or Italian content to support global knowledge accessibility and publishing requirements.
- Use AI-assisted and semi-automated tools, together with manual review, to validate and refine content for accuracy, consistency, and quality.
- Cleanse and sanitize documents and project or engagement summaries to support confidentiality, copyright, and firm publishing requirements.
- Organize and tag content using taxonomy and metadata standards to improve searchability and retrieval across the knowledge management ecosystem.
- Support content capture, targeted acquisition, and continuous improvement efforts by identifying reusable assets, summarizing source materials, tracking quality metrics, and helping improve team processes.
The team
The team helps Deloitte practitioners access high-quality knowledge assets that support client service, informed decision-making, and business growth. The team manages content review, publishing, and search enablement activities across knowledge platforms, with a focus on quality, consistency, and compliance. This role contributes to multilingual publishing efforts that improve knowledge accessibility across geographies and business needs.
Location: Hyderabad/ Bengaluru
Shift Timings: 11 AM to 8 PM
Qualifications
Required:
- Bachelor’s degree, postgraduate degree, or Master of Business Administration (MBA) in English, Mass Communication, Humanities, Economics, Literature, Library Sciences, or another specified discipline.
- 0–2 years of experience in content writing, editing, curation, publishing, knowledge management, research, or document operations.
- English proficiency and German or Italian proficiency at Common European Framework of Reference for Languages (CEFR) C1 level or above, or equivalent.
- Experience reviewing, interpreting, summarizing, and publishing business content in English and German or Italian.
- Experience using Microsoft Office, including Word, PowerPoint, and Excel.
- Experience working with publishing guidelines, quality standards, taxonomy, metadata, or content classification practices.
- Ability to work the 11 AM to 8 PM shift.
Preferred:
- Experience in a professional services environment.
- Experience supporting stakeholder engagement across teams or geographies.
- Experience conducting secondary research.
- Advanced Microsoft Excel skills, including pivot tables and complex formulas.
- Experience with Excel macros, SharePoint, analytics tools, or similar productivity tools.
- Experience using Generative Artificial Intelligence (GenAI) tools, prompt engineering techniques, content governance practices, or knowledge management processes.
Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.
Benefits to help you thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
