Job title: Service Engineer
Location: Kashipur
Terms: Full Time
Salary/rate: As per company norms
Requirements: 6 Days working
About us:
Vivo is a technology company that creates great products based on a design-driven value, with smart devices & intelligent services as its core. Mission: create great products for users, create a joyful & progressive environment for employees, create win-win platforms for partners based on mutual trust, Render steady long-term returns on investment for shareholder. Vision: Develop into a healthier, more sustainable world-class corporation. Core value: Benfen, design-driven value, user-orientation continuous learning & team spirit.
About the role:
In order to increase service reputation and brand image, for improving customer satisfaction and decreasing complaints repair customer handsets by troubleshooting exact fault and doing quality check
Responsibilities:
· Responsible for Understanding the queries of customer and provide technical support, fault finding, troubleshooting, repairing and QC of handsets
· Responsible for quality issues feedback
· Responsible for following up with QC handsets replacement and dispatching
Candidate requirements:
· Degree or diploma or ITI in Electronics stream or above
· Should have a good communication skills and coordination skills,
· Should be honest, have a good attitude and self - regulation ability, patience, serious and responsible for the work.
· Should deeply accept company culture.
Job Type: Full-time
Pay: ₹14,500.00 - ₹18,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Education:
Experience:
- total work: 1 year (Preferred)
Willingness to travel:
Work Location: In person