Job Summary
We are looking for an experienced Front Office Manager to oversee front office operations and to ensure highest standards of guest service
Key Responsibilities
- Welcome guests and manage check-in and check-out procedures
- Handle room reservations and bookings
- Answer phone calls and respond to guest inquiries
- Provide information about hotel services and facilities
- Address guest complaints and requests in a polite manner
- Maintain guest records and billing details
- Coordinate with housekeeping to ensure room readiness
- Process payments and generate invoices
- Ensure the front desk area is clean and well-organized
Qualifications
- Diploma/Degree in Hotel Management
- Basic computer knowledge (MS Office, hotel software preferred)
- Good communication skills in English and local language
- Pleasant personality with a customer-friendly attitude
Experience
- 5 years of experience in hospitality Industry,with prior experience as Front office Manager
- Experience in hotels, resorts, or hospitality industry is an advantage
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
