Freelance Telecalling Executive – All Business Verticals
Company: FlowMint AI
Job Type: Freelance / Remote / Performance-Based
Location: India – All Regions
Reporting To: Regional Sales & Marketing Manager / Functional Marketing Manager
Experience: 0–2 years preferred
Age: No bar
Role Purpose
We are looking for Telecalling Executives to identify potential customers, make outbound calls, generate qualified leads and arrange business discussions across all business verticals.
The role will support the business-development team by connecting with business owners, HR professionals, decision-makers and potential customers.
Business Verticals
The candidate may generate leads for:
- HR Services & HR Solutions
- SaaS Products & Digital Products
- AI Marketing Services
- DSA Products & Services
Key Responsibilities
- Make outbound calls to prospective customers.
- Introduce relevant business services and products.
- Identify customer requirements and business needs.
- Generate and qualify leads.
- Schedule meetings and demonstrations for the sales/marketing team.
- Conduct follow-up calls with interested prospects.
- Maintain accurate prospect and call records.
- Update lead status and next-action information.
- Share qualified opportunities with the appropriate Regional or Functional Manager.
- Follow approved calling scripts and communication guidelines.
- Handle basic customer questions professionally.
- Collect useful market and customer feedback.
- Achieve assigned calling, lead and appointment targets.
- Maintain professional communication with every prospect.
Lead Qualification
The Executive should identify basic information such as:
- Business/company name
- Industry
- Location
- Contact person
- Decision-maker
- Business requirement
- Current challenge
- Interest level
- Suitable service/product
- Follow-up requirement
Required Skills
- Good telephone communication.
- Lead generation and prospecting ability.
- Basic sales and marketing understanding.
- Good listening and questioning skills.
- Ability to explain services clearly.
- Positive and professional attitude.
- Strong follow-up discipline.
- Basic computer skills.
- Ability to maintain CRM/lead records.
- Target-oriented approach.
- Ability to work independently from home.
Vertical Knowledge
Candidates do not need to be experts in every vertical.
They will receive basic product/service information and will be expected to understand the assigned calling campaign and identify suitable prospects.
Experience in HR, SaaS, AI, digital marketing, DSA, technology services or B2B sales is an advantage.
Qualification & Experience
10+2, Diploma, Graduate or equivalent practical experience.
0–2 years experience preferred.
Freshers are welcome if they have good communication skills and confidence in speaking with customers.
Experienced telecallers, sales executives, customer-service professionals, business-development executives and freelancers may apply.
Languages
Good communication in English is preferred.
Knowledge of one or more Indian regional languages is strongly preferred:
Hindi, Marathi, Gujarati, Punjabi, Bengali, Telugu, Tamil, Malayalam, Kannada, Odia, Assamese and other Indian regional languages.
Candidates who can communicate in two or more Indian languages will have an advantage.
Regional language capability may be matched with the assigned territory.
Equipment
Own:
- Laptop/Desktop
- Smartphone
- Reliable Internet Connection
- Headset
Work Location
Remote – All India.
Candidates from North, South, East and West India may apply.
Candidate Categories
Freshers, Graduates, Housewives returning to work, Students, Experienced Telecallers, Sales Professionals, Marketing Professionals, Customer Service Professionals, Retired Professionals, Consultants, Freelancers and professionals seeking part-time/flexible work may apply.
Performance Indicators
- Calls completed
- Qualified leads generated
- Appointments/meetings scheduled
- Lead quality
- Follow-up completion
- Conversion of calls to qualified opportunities
- Accuracy of CRM/lead records
- Achievement of assigned targets
Engagement: Freelance / Performance-Based
Compensation: Negotiable based on experience, language capability and agreed performance structure.
Pay: ₹20,000.00 - ₹42,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Work from home
Work Location: Remote
