Duties & Responsibilities:-
We are looking forward to hiring a smart and dynamic individual to join our Operations Department as an Executive Guest Relations
- Set up and lead Guest Relations operations for Wonderla Chennai.
- Design and implement SOPs and service processes to establish best-in-class guest experience standards.
- Greet and engage guests, ensuring smooth entry and personalized attention throughout their visit.
- Address and resolve guest concerns related to rides, dining, lost & found, accessibility, and park facilities.
- Deliver personalized services for VIPs, differently-abled guests, and families with children.
- Train, guide, and supervise the Guest Relations team (including reception/front office staff).
- Promote park amenities, restaurants, retail outlets, and special programs to maximize guest engagement.
Please note that this is a standing job, which requires you to stand for most of your shift while working. If you are comfortable with this requirement and are interested then you can share your resume on [email protected]
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹22,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
