Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Explain products, services, courses, or offers clearly to customers.
- Handle inbound enquiries and provide accurate information.
- Follow up with leads through calls and WhatsApp.
- Maintain records of calls, leads, follow-ups, and conversions.
- Identify customer requirements and provide suitable solutions.
- Convert potential leads into customers/admissions.
- Achieve daily, weekly, and monthly calling and conversion targets.
- Coordinate with the sales/counselling team for further follow-up.
- Maintain professional communication with customers.
Required Skills
- Excellent verbal communication skills.
- Good convincing and negotiation abilities.
- Basic computer knowledge.
- Hindi and English communication skills.
- Positive attitude and willingness to achieve targets.
- Ability to handle customer queries professionally.
- Freshers can also apply.
Pay: ₹14,000.00 - ₹25,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person