We are looking for a smart, organized, and detail-oriented Back Office Executive to manage reservation and booking operations. The ideal candidate should have good communication skills, basic computer knowledge, and the ability to coordinate with customers and vendors efficiently.
Responsibilities
- Handle hotel and travel reservation requests.
- Process bookings, modifications, and cancellations.
- Coordinate with vendors and service providers.
- Maintain booking records and customer information.
- Respond to customer queries via phone, email, and WhatsApp.
- Prepare reservation confirmations and invoices.
- Ensure timely follow-up with customers and internal teams.
- Perform general back-office and administrative tasks.
Requirements
- Graduate in any discipline (preferred).
- Good communication skills in English, Hindi, and Assamese.
- Basic knowledge of MS Office (Word, Excel, Outlook).
- Ability to multitask and work in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Prior experience in travel, hospitality, or reservation handling will be an added advantage.
Pay: ₹14,000.00 - ₹16,000.00 per month
Benefits:
Work Location: In person
