Role: Senior Manager AGM
Skill: Finance and Accounting,
Experience: 10 years to 15 years
Job Location: Chennai
Shift: 24x7
Education:
Minimum 15 years of regular, full-time education (10 + 2 + 3)
Non-technical graduation in finance & accounts CPA, CA, CWA qualification is desirable"
Must Have Skills:
1) Strong communication skills – Verbal and written
2) Client/stakeholder management skills
3) Good interpersonal and Team handling skills
4)10-15 years of experience into core Finance & Accounts operations
Good-to-Have Skills:
1) Analytical thinking and Result oriented approach
2) Should be a high achiever, with continual career development including hands-on rigorous process improvement experience
3) Capability to work under time pressure in a dynamic environment
4) MS Excel skills with experience in developing simple Macros or MS Access experience in working with Relational Databases (no design experience required) would be an added advantage
5) Prepare various month end reports, assist in monthly/quarterly/ yearly book closure from accounts payables perspective
6) Proactive identification of potential issues in achieving SLA compliance and acting on them to avoid last minute surprises
7) Ability to work effectively in ambiguity, shifting priorities and multiple deadlines
8) Extremely strong people management skills
Job Responsibilities
1) Would be for responsible for supervising the overall team managing daily/recurring AR activities
2) All activities should be handled basis contractual SLAs agreed with the client. Turnaround time (TAT) and Accuracy being key SLAs
3) Ensuring SLA compliance on all deliverables
4) Arranging periodic trainings for staff on changes in accounting policies and procedures as well as customer specific changes
5) Periodic calls and meetings with client to discuss SLA compliance and ongoing plans to improve processes
6) Manage end to end delivery of all accounting processes
7) Ensure that books of accounts are updated on a regular basis
8) Ensure all relevant controls are in place and adherence to SOX compliance
9) Co-ordinate with other functions such as RPA, Quality etc.
10) Cultivate and maintain relations with all levels within BPO Operations to develop and drive Agile business operations
11) Develop strategic relations with customer and identify growth opportunities
12) Work towards team building thereby achieving high levels of productivity and quality output
13) Performing compliance verification/approval and quality review
14) Ability to handle audits (Internal & external)
15) Responsible for process back up creation and resource allocation
