Job Title: Operations Executive / Coordinator
Location: Malad West, Mumbai
Employment Type: Full-time
About the Role
We are looking for a detail-oriented and proactive Operations Executive to manage day-to-day business operations, handle client inquiries, and ensure smooth coordination across teams. The ideal candidate should be organized, responsive, and capable of handling multiple tasks efficiently.
Key Responsibilities
- Manage and track client inquiries and ensure timely follow-ups
- Coordinate with internal teams for smooth execution of tasks
- Maintain records of ongoing and completed cases
- Handle CRM systems and update client data regularly
- Assist in process improvement and workflow optimization
- Communicate with clients via email, calls, and meetings
- Ensure high levels of client satisfaction and service quality
Requirements
- Bachelor’s degree in any field
- 0–3 years of experience in operations / coordination / CRM roles
- Good communication and interpersonal skills
- Basic knowledge of MS Excel and Data Entry
- Strong organizational and time management skills
- Ability to multitask and work under deadlines
Preferred Skills
- Experience in insurance or service-based industry
- Knowledge of automation tools or CRM platforms
- Problem-solving mindset
What We Offer
- Opportunity to learn and grow in operations
- Supportive team environment
- Hands-on experience with real business processes
How to Apply:
Interested candidates can apply via Indeed or share their resume at [email protected]
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Education:
Location:
- Malad, Mumbai, Maharashtra (Preferred)
Work Location: In person
