Position: AR Caller
Department: Revenue Cycle Management (RCM)
Experience: 2–5 Years
Location: Chennai
Shift: US Shift / Night Shift
Job Summary
We are seeking a detail-oriented and motivated AR Caller to join our Healthcare Revenue Cycle Management team. The AR Caller will be responsible for following up with insurance companies regarding outstanding claims, resolving claim denials, and ensuring timely reimbursement for healthcare services.
Key Responsibilities
- Review and analyze unpaid or denied insurance claims.
- Contact insurance companies via phone to check claim status and payment details.
- Follow up on outstanding accounts receivable and take necessary actions for resolution.
- Investigate and resolve denied, underpaid, or delayed claims.
- Document all claim-related activities and updates accurately in the billing system.
- Escalate complex issues to supervisors when required.
- Meet daily productivity and quality targets.
- Maintain compliance with HIPAA and client-specific guidelines.
Required Skills & Qualifications
- Bachelor's degree or equivalent qualification.
- Excellent verbal and written communication skills.
- Strong understanding of medical billing and healthcare revenue cycle processes.
- Knowledge of insurance claim processing, denial management, and payment posting.
- Ability to work in a fast-paced environment.
- Good analytical and problem-solving skills.
- Proficiency in MS Office and healthcare billing software.
Preferred Experience
- Experience in US Healthcare AR Calling.
- Knowledge of Medicare, Medicaid, and Commercial Insurance policies.
- Familiarity with CPT, ICD-10, and HCPCS codes is an added advantage.
Pay: ₹200,000.00 - ₹500,000.00 per year
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
