Job Summary
Hairdo Salons is seeking enthusiastic and customer-oriented Telecallers to manage salon appointments and customer bookings. The ideal candidate will handle incoming and outgoing calls, assist customers in scheduling appointments, promote salon services and packages, and ensure a seamless booking experience.
Key Responsibilities
- Receive and attend customer calls professionally.
- Schedule, modify, salon appointments.
- Coordinate appointments based on staff and service availability.
- Explain salon services, packages, memberships, and ongoing promotions.
- Follow up with customers for appointment confirmations.
- Maintain accurate booking records in the salon management system.
- Assist customers in selecting suitable services and time slots.
- Handle customer inquiries and provide information about salon services.
- Coordinate with branch teams to ensure smooth appointment management.
- Support customer retention and repeat bookings.
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
