The Client Servicing candidate should be self-motivated, dependable, well-organized, adaptable, flexible, resourceful, computer savvy, and detail oriented with strong written & verbal communications skills and the ability to balance multiple priorities. A “can do” attitude is required and the individual must be able to work in a fast-paced, challenging, energetic environment.
Responsibilities
· Manage project costs, budgets and client expectations
· Anticipate and make recommendations for client needs.
· Be exceptionally responsive to all client requests.
· Understanding the client’s needs and the internal resources available to you throughout the production cycle by clearly and proactively managing communications between our staff and clients.
· Coordinate projects by communicating effectively with client & production team to follow all steps to ensure project stays on track.
· Work with creative team to bring ideas into the mix, offer suggestions, research, ability to share & constantly learn new technology.
· Provide EXCELLENT customer service with a positive attitude to every client, on every occasion.
Duties include
· Receive, coordinate & assign existing client requests.
· Creating project dockets including budgets, timelines, creative briefs, project folders
· Quality assurance including proof-reading and ensuring that all work presented to our clients meets their specifications and brand mandates
· Managing budgets and timelines
· Generating and presenting change orders
· Providing clients with timely updates and status
· Updating all project statuses
· Review and preparation of invoices
Requirements
· Must have excellent problem solving, organizational, written & verbal communication.
· Must have strong follow-up skills.
· Proficient in Microsoft Outlook, Word, Excel.
· Must have excellent phone skills & etiquette.
· Must have NO FEAR of computers & technology. At least an intermediate knowledge of internet terms & capabilities.
· Must be willing to learn new things.
Pay: ₹30,000.00 - ₹70,000.00 per month
Benefits:
Application Question(s):
- Do you have experience in BTL Activation?
Work Location: In person
