The Assistant Clinic Manager is responsible for supporting the day-to-day operations of assigned clinics, ensuring smooth workflow, maintaining service quality, and coordinating with doctors, nurses, pharmacists, and administrative staff. The role requires regular clinic visits to monitor operations, resolve issues, and ensure compliance with company policies.
Key Responsibilities
- Assist in managing daily clinic operations across assigned branches.
- Conduct regular clinic visits to monitor staff performance, cleanliness, and operational efficiency.
- Coordinate with doctors, nurses, pharmacists, and reception staff for smooth clinic functioning.
- Ensure patient service standards are maintained at all times.
- Monitor staff attendance, punctuality, and discipline.
- Support recruitment, onboarding, and training of clinic staff.
- Ensure adequate availability of medicines, consumables, and clinic supplies.
- Coordinate with the HR and Operations teams regarding staffing and administrative requirements.
- Prepare and submit daily, weekly, and monthly operational reports.
- Handle patient concerns and escalate critical issues to the Clinic Manager.
- Ensure compliance with company SOPs, healthcare regulations, and quality standards.
- Assist in implementing operational improvements to enhance patient satisfaction and clinic performance.
- Support marketing and promotional activities conducted at clinic level.
- Perform any additional duties assigned by the management.
Qualifications
- Bachelor's degree in Hospital Administration, Healthcare Management, Business Administration, or any related field.
- .5–2 years of experience in clinic, hospital, or healthcare operations.
- Freshers with relevant healthcare management qualifications and strong leadership skills may also apply.
Skills Required
- Strong leadership and coordination abilities.
- Excellent communication and interpersonal skills.
- Good organizational and problem-solving skills.
- Proficiency in Microsoft Office (Excel, Word, and PowerPoint).
- Ability to manage multiple clinics and prioritize tasks effectively.
- Willingness to travel regularly for clinic visits.
Working Hours
- 10:00 AM – 5:00 PM
- Weekly Off: Sunday
Preferred Requirements
- Experience in healthcare or multi-clinic operations is preferred.
- Valid two-wheeler driving license and willingness to travel.
- Ability to work under pressure and meet operational targets.
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Leave encashment
Work Location: In person