Primary responsibilities include providing administrative and operational support to the Stewardship Department, handling day-to-day tasks including record keeping, internal assistance in qualification of district, data analysis as per world reporting and supporting the TRF cadre of Technical advisers.
You Will Have
§ Bachelor’s degree in accounting/ finance
§ Minimum 2 years of experience
§ Good written, verbal, and interpersonal communication skills
§ Firm commitment to provide excellent customer service to internal/external contacts
§ High attention to detail and commitment to accuracy
§ Ability to work in a volunteer-led organization
§ Ability to adapt to a changing environment.
You Are Good At
§ Written and oral communication
§ Showing attention to detail
§ Prioritizing workload
You Will Be Responsible For
District Support, Communications and Trainings
§ Assist the senior coordinator in the annual District Qualification renewal process - providing support to incoming district officers (standard e-mail) and sending reminder notifications.
§ Generate BI report and provide status updates of South Asia and South East Asia and the Pacific region to the Coordinator during the District Qualification period.
§ Assist the senior coordinator in examining the inaccuracies in the BI report where district statuses are incorrectly displayed as unqualified.
§ Follow up with districts on the upcoming grant management seminar schedule and provide updates to the Manager.
§ Assist the team in performing World Reporting analyses and drafting letters.
§ Draft communication for clubs and districts at the risk of suspension for follow-up with internal and external stakeholders.
§ Provide regular status updates of clubs & districts risking suspension to the coordinator.
§ Furnish data for districts to be recognized in July for coordinator’s review.
§ Draft certificates of excellence for Districts to be recognized.
§ Compile data regarding grants overdue for 18, 24 and 30 months and provide monthly updates to the senior coordinator.
§ Draft necessary correspondence for grants overdue at the 18-month and 24-month marks when needed.
§ Review communications generated by the Smart Simple software to identify any deviations from established processes or procedures.
§ Assist the team in examining the inaccuracies in Smart Simple communications and preparing a consolidated data.
Cadre Support and Trainings
§ Assist coordinator regarding the cadre assignment process.
§ Provide regular status updates of interim site visits to the coordinator.
§ Assist coordinator in drafting quarterly assignments post for teams channel.
§ Create digital link to grant files for cadre visits including audits.
§ Maintain relevant soft copies on Sharepoint and SmartSimple and hard copy (if required)
§ Assists with the coordination and hosting of informational and training webinars and in-person sessions for Cadre members and for district and regional leaders on Stewardship activities.
§ Drafting and sending appreciation notes to cadres
Customer Service
§ Respond to cadre mailbox and stewardship mailbox as per the standard correspondence.
§ Assist the Coordinator in crafting targeted communications for district, regional leaders, and specific audiences through platforms like Adestra, newsletters, etc.
§ Submit content for copyedit, and localization in case of newsletter updates.
§ Act as backup for team during busy periods and staff absences, as assigned.
§ Save all documents and supporting documents in the folders for future reference and compliance per the Retention Policy.
Job Type: Freelance
Pay: ₹30,000.00 - ₹50,000.00 per month
Work Location: Hybrid remote in New Delhi, Delhi
