Job Summary
We are looking for a Presales Executive to handle customer inquiries, generate leads, understand client requirements, and support the sales team in converting prospects into customers.
Key Responsibilities
- Handle incoming leads through calls, WhatsApp, emails, and other channels.
- Contact potential customers and understand their property requirements.
- Explain project details, configurations, pricing, amenities, and payment plans.
- Qualify leads based on customer requirements, budget, and purchase intent.
- Schedule site visits and coordinate with the sales team.
- Maintain regular follow-ups with prospective customers.
- Update lead details and follow-up status in CRM.
- Coordinate with the sales team to ensure smooth lead conversion.
- Maintain accurate records of customer interactions and enquiries.
- Achieve assigned lead-conversion and site-visit targets.
- Provide timely responses to customer queries and build good relationships with prospects.
- Collect market and customer feedback and share it with the sales team.
Required Skills
- Excellent communication and convincing skills.
- Good knowledge of MS Office and CRM tools.
- Strong follow-up and customer-handling skills.
- Good negotiation and interpersonal skills.
- Ability to understand customer requirements and recommend suitable properties.
- Target-oriented and self-motivated approach.
Qualification & Experience
- Graduate in any discipline.
- 1–3 years of experience in presales, telesales, customer service, or real estate sales preferred.
- Freshers with excellent communication and sales skills may also be considered.
Preferred Candidate Profile
Candidates with experience in real estate presales, telecalling, lead generation, or customer relationship management will be preferred. The candidate should be confident, persuasive, and comfortable working in a target-oriented environment.
Job Type: Full-time
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
Compensation Package:
- Performance bonus
- Yearly bonus
Work Location: In person
