Ensures OQC, Reliability, PQC, IQC process controls are done without any deviations.
Monitors and takes necessary action based on Daily, Weekly, Monthly meeting with internal team (QQC, Reliability, PQC, IQC, etc.)
Customer support: Analyze the customer feedback, review, and takes corrective action. Customer complaints have to be ensured 'zero' dead on arrival
Conducts surprise checks across teams, ensures scheduling of internal audits
Has to ensure the respective teams understand the inspection criteria (must adhere to customer inspection criteria)
Builds and improvises systems for perfect data capturing at various levels. Ensures QSA QPA documentation. WPS & SAP foundation is done accurately.
Always ensures 5S is implemented across teams. Gives suggestions and ensures forimprovements
Suggests improvements in the process to CFT (cross-functional teams), etc. Also, drives the change for better output keeping respective teams in good team spirit
Rework Management - Always aims towards no re-work as a first step. However, as the need may arise ensures rework is accurate and no quality issues in the rework.
Quality Management System (QMS). ISO 9001 14001, 45001 maintain the systems accordingly.
OQC, PQC, IQC, SQA, QMS Implementation of process and controls
5S to be implemented
Ensures OQC, Reliability, PQC, IQC process controls are done without any deviations.