Job Title: Front Office Executive
Company: Clover Greens Pvt LtdLocation: [Resort / Property Location]
Employment Type: Full-TimeJob Summary:
Clover Greens Pvt Ltd is looking for courteous, presentable, and customer-focused Front Office Executives with prior hotel or resort experience. The ideal candidate will be responsible for managing front desk operations, ensuring a warm guest experience, and maintaining smooth coordination between departments.
Key Responsibilities:
- Welcome guests in a polite and professional manner and handle check-in/check-out procedures
- Manage reservations, room allocations, and guest queries efficiently
- Handle guest complaints and requests promptly, escalating when required
- Maintain accurate guest records and billing information
- Coordinate with housekeeping, F&B, and maintenance teams for guest requirements
- Answer phone calls, emails, and manage front desk communications
- Ensure front office area is clean, organized, and presentable at all times
- Follow company SOPs, safety, and service standards
Required Qualifications & Experience:
- Graduate / Diploma in Hotel Management or relevant field preferred
- 1–4 years of experience as a Front Office Executive in a hotel or resort
- Good communication skills in English and local languages
- Proficient in MS Office and hotel management systems (PMS)
- Well-groomed with a pleasant personality and customer-centric approach
Key Skills:
- Excellent interpersonal and communication skills
- Problem-solving and guest-handling abilities
- Ability to work in shifts, including weekends and holidays
- Team-oriented with attention to detail
Salary & Benefits:
- Salary: As per industry standards
- PF & Insurance benefits as per company policy
- Duty meals and leave benefits (if applicable)
How to Apply:
Interested candidates may send their resume to m[email protected]
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
