We're Hiring – Senior Customer Care Executive (Amazon Process)
Are you passionate about delivering excellent customer service and resolving customer concerns efficiently? We are looking for a Senior Customer Care Executive to join our growing team.
Role: Senior Customer Care ExecutiveProcess: Amazon / E-commerce Customer Support
Key Responsibilities:
✅ Handle customer queries related to order status, delivery delays, returns, and refunds.
✅ Resolve customer complaints through chat, email, and calls.
✅ Coordinate with internal teams and logistics partners for issue resolution.
✅ Process return, replacement, and refund requests.
✅ Maintain accurate customer interaction records.
✅ Ensure high customer satisfaction through timely and effective support.
Required Skills:
✔ Strong verbal and written communication skills.
✔ Excellent problem-solving abilities.
✔ Knowledge of e-commerce platforms and order management systems.
✔ Ability to manage multiple customer queries simultaneously.
✔ Customer-centric approach with patience and empathy.
Qualification & Experience:
Graduate / Undergraduate (Any Stream)
Prior experience in Customer Support, E-commerce, or Amazon Process preferred.
Interested candidates can share their resumes at [email protected]
Contact: 9205330633
Feel free to like, share, and tag suitable candidates from your network.
#Hiring #CustomerSupport #CustomerCare #AmazonProcess #EcommerceJobs #JobOpening #HiringNow #CustomerService #CareerOpportunity #SunTecIndia
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
