Customer Care Executive
Freshers Can Also Apply!
Job Title: Customer Care Executive – Service Department
Location: Mannuthy Nadathara
Employment Type: Full-Time
Job Responsibilities
- Handle customer calls and service inquiries professionally.
- Schedule and coordinate vehicle service appointments.
- Follow up with customers regarding service updates and vehicle delivery.
- Maintain customer records and update service information in the system.
- Conduct customer feedback calls and ensure customer satisfaction.
- Coordinate with service advisors and technicians for smooth service operations.
- Remind customers about periodic maintenance and service due dates.
Eligibility
- Bachelor's degree in any discipline.
- Freshers and candidates with experience are welcome to apply.
- Good communication and interpersonal skills.
- Basic computer knowledge (MS Office).
- Positive attitude and willingness to learn.
Preferred Skills
- Good communication skills in English and Malayalam.
- Customer service orientation.
- Teamwork and problem-solving skills.
Benefits
- Attractive salary and incentives.
- Training and career growth opportunities.
- Friendly work environment.
- Employee benefits as per company policy.
Experience: Freshers and Experianced Candidates also applay
Industry Preference: Automobile Service / Customer Service
Immediate Joiners Preferred.
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
