We are looking for an enthusiastic and confident Telecaller to join our team. The candidate will be responsible for making outbound calls, communicating with customers, explaining products/services, handling queries.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Explain products, services, offers, and promotions clearly.
- Identify customer requirements and provide suitable information.
- Generate and follow up on leads through calls.
- Maintain proper records of calls, customer details, and follow-ups.
- Handle customer queries and resolve basic concerns professionally.
- Maintain a positive and professional relationship with customers.
Requirements
- Good communication skills in English and Malayalam.
- Comfortable speaking with customers over the phone.
- Basic computer knowledge.
- Good convincing and interpersonal skills.
Preferred Skills
- Customer service
- Telecalling
- Follow-up
- Basic MS Office/Excel knowledge
Pay: ₹15,000.00 - ₹18,000.00 per month
Education:
Work Location: In person
