Role description
Pega Senior System Architect CSSA
Experience 610 years overall 1 Pega CS projects
Role Summary Execute build integrations and test automation with strong guardrail adherence and documentation quality
Key Responsibilities
Configure CS case types data models SLAs and ConstellationCosmos views
Build integrations with reusable connectors robust exception handling retryidempotency and monitoring hooks
Create and maintain PegaUnit tests contribute to performance test preparations and fix s
Participate in code reviews maintain documentation and contribute to reusables and pipeline templates
Support AINLP configurations intentsentitiessentiment and knowledge article tagging
MustHave Skills
Solid CS configuration stagessteps assignments SLAsgoaldeadlineescalations circumstancing correspondence
Integration mapping REST connectors authentication profiles service packages structured error handling and response normalization
Data decision data pages report definitions decision tablestrees basic strategy rules where applicable
Testing CICD PegaUnit scenario tests understanding of Deployment Manager pipeline artifacts and approvals
Performance awareness PDC s eg PEGA0005PEGA0020 clipboard sizing pagination and caching basics
Documentation hygiene tech designs API specs runbooks and release notes
NicetoHave
Constellation UI patterns DX API collaboration with frontend teams
CDH touchpoints and NBA in CSR context
GenAIassisted features in case design summarization suggested replies
Certifications
Mandatory Pega CSSA
Plus Badges in Customer Service and Digital Messaging
Skills
Mandatory Skills : Pega LSA, Pega SSA
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
