Company: Kidvento Education and Research
Position: Key Account Manager - Schools (Renewals, Collections & Growth)
Location: Bangalore
Remuneration: Rs 4.5 - 5.5 Lakhs per Annum
Experience: 3 - 5 Years
Role summary KAM role
Own the end-to-end success, experience, and revenue of partner accounts, covering program delivery, stakeholder satisfaction, renewals, collections, and growth.
Program execution & outcomes
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Ensure smooth implementation across accounts
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Track student engagement and learning outcomes
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Identify gaps and drive corrective actions
Onboarding & training
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Lead onboarding and teacher training
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Enable effective and independent program execution
Stakeholder management
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Manage relationships with account leadership, principals, teachers, and parents
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Act as single point of contact and handle escalations
Value creation & perception
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Drive value perception across parents, students, account management, and teachers by showcasing outcomes and impact, while building strong relationships to improve satisfaction and retention
Collections & renewals
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Ensure timely collections and track outstanding payments
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Drive renewals and minimize churn
Account growth
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Identify upsell opportunities and expand within accounts
Data & coordination
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Track usage, performance, collections, and renewals
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Work with internal teams to ensure smooth execution
Field engagement
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Visit accounts regularly for reviews and support
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Adoption & outcomes
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Stakeholder satisfaction
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Collection efficiency
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Renewal rate
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Account growth
- 5 years in edtech / customer success / account management / Sales
- Strong communication, negotiation, and problem-solving skills
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High ownership and data-driven approach
Own delivery, relationships, and revenue for your accounts.
