- Visit MSME clients and engage with stakeholders & department heads (HODs)
- Understand end-to-end business processes, workflows, and pain points
- Gather and document detailed business requirements & use cases
- Translate business needs into ERP functional requirements
- Work closely with the internal tech team for ERP development & customization
- Support ERP implementation and configuration
- Conduct product demos and client presentations
- Train client teams on ERP usage and best practices
- Ensure smooth onboarding and adoption of the ERP system
- Act as a trusted advisor to clients during and post implementation
Key Skills Required
- Strong analytical and logical thinking ability
- Excellent communication & stakeholder management skills
- Ability to quickly understand business models across industries
- Good problem-solving mindset
- Basic to moderate technical understanding (ERP systems / SaaS / workflows)
- Confidence in handling client-facing, field-based responsibilities
- Ability to simplify complex processes into structured solutions
Preferred Background
- 3–4 years of experience in:
- ERP Implementation / Business Analysis / Consulting
- SaaS-based product roles
- Operations or process consulting
- Exposure to MSME businesses is a strong plus
- Educational background in Business / IT / Engineering preferred
Pay: ₹20,000.00 - ₹40,000.00 per month
Work Location: In person
