Qualifications & Skills
- Bachelor’s degree / Master Degree
- Experience in hospital billing and insurance handling.
- Strong knowledge of healthcare billing systems and regulations.
- Good communication, analytical, and leadership skills.
- Minimum 5 years of billing experience
Senior Billing Executive – Roles and Responsibilities (Hospital)
1. Billing Operations Management
- Oversee and manage the complete patient billing cycle, including inpatient, outpatient, and emergency billing.
- Ensure accurate and timely generation of bills in compliance with hospital policies and applicable regulations.
- Supervise billing staff and ensure adherence to standard operating procedures.
2. Revenue Cycle Management
- Monitor and improve revenue cycle processes to ensure maximum collection and minimal revenue leakage.
- Analyze billing data and identify areas for process improvement.
- Ensure proper coding, documentation, and compliance with billing standards.
3. Patient Billing & Customer Service
- Address patient queries related to billing, charges, and payment options.
- Ensure transparency and clarity in billing to maintain patient satisfaction.
- Handle escalations and resolve disputes in a professional manner.
4. Compliance & Audit
- Ensure billing practices comply with hospital policies, legal requirements, and healthcare regulations.
- Assist in internal and external audits by providing required documentation and reports.
- Maintain confidentiality and data security of patient records.
5. Team Leadership & Training
- Train and mentor junior billing staff on billing procedures, systems, and compliance.
- Allocate work and monitor team performance.
- Conduct regular reviews and provide feedback for improvement.
6. Reporting & Documentation
- Prepare daily, weekly, and monthly billing reports for management.
- Maintain accurate records of transactions, claims, and payments.
- Track outstanding dues and follow up for timely collections.
7. System Management
- Ensure efficient use of Hospital Information System (HIS) for billing operations.
- Coordinate with IT for system upgrades, issue resolution, and process automation.
8. Coordination with Departments
- Work closely with clinical, pharmacy, laboratory, and front office teams to ensure accurate charge capture.
- Ensure all services rendered are billed correctly without omissions.
9 Cash & Payment Handling Oversight
- Monitor cash collections, online payments, and reconciliation processes.
- Ensure proper documentation and accounting of all transactions.
Job Type: Full-time
Benefits:
Experience:
- total work: 1 year (Preferred)
Work Location: In person