Job Description:
Company: SPARK+ / SOLO Network
Role Details:
Role: Product Operation Associate
Type: Full-Time
Work Mode: Remote
Pay: ₹14,000.00-₹18,000.00 per month
Job Description:
About SPARK+
SPARK+ is a global product innovation company working across Web 2.0, Web 3.0, AI, blockchain, and modern technology solutions. With a presence across the USA, Europe, Asia, and Australia, SPARK+ supports businesses through product discovery, development, marketing, and launch.
SOLO Network, the flagship product of SPARK+, is an AI-powered upskilling and credential-first ecosystem built for learners, institutions, and employers. The platform connects learning, skills, credentials, employment, and opportunities into one ecosystem designed to help students become industry-ready.
We are looking for a Product Operations Associate who can support product coordination, user engagement, operational workflows, testing, communication, and cross-functional activities related to SOLO Network and SPARK+ initiatives.
Key Responsibilities
- Support day-to-day product operations and coordination activities.
- Coordinate with internal teams including product, operations, marketing, and support.
- Assist in managing user onboarding and engagement activities.
- Track user feedback, issues, and operational updates
- Help test platform features and report bugs or improvement areas.
- Maintain and organize operational data using Excel or Google Sheets.
- Support product documentation, reports, and internal updates.
- Assist in workflow management and process coordination
- Communicate with learners, institutions, employers, and community partners when required.
- Monitor operational tasks and ensure timely follow-ups
- Support webinars, product demos, and virtual engagement activities
- Conduct basic research related to user experience, competitor activities, and product improvements.
Requirements
- Strong communication and coordination skills.
- Good organizational and follow-up abilities.
- Basic understanding of digital products or SaaS platforms.
- Ability to work with multiple teams and tasks.
- Attention to detail and problem-solving mindset.
- Familiarity with Excel or Google Sheets.
- Basic understanding of product workflows and operations.
- Ability to manage tasks in a structured and timely manner.
- Willingness to learn and adapt in a fast-paced environment.
- Professional attitude and consistency in work.
Good to Have (Not Mandatory)
- Exposure to product operations, customer support, or coordination roles.
- Basic understanding of AI, edtech, SaaS, or digital platforms.
- Experience using project management or collaboration tools.
- Interest in technology, education, or upskilling platforms
- Experience with user engagement or operational support activities.
What You'll Gain
- Hands-on experience in product operations and coordination.
- Opportunity to work on real product workflows and operational activities.
- Exposure to global clients, institutions, and tech-driven products.
- Experience working on SOLO Network, the flagship product of SPARK+
- A supportive environment focused on practical learning and growth.
- Opportunity to build communication, operational, and coordination skills.
Benefits:
- Flexible schedule
- Paid sick time
- Paid time off
Work Location: Remote
Pay: ₹14,000.00 - ₹18,000.00 per month
Benefits:
- Flexible schedule
- Paid time off
- Work from home
Work Location: Remote
