Key Responsibilities:
Handle student queries related to classes, schedules, tests, and study materials.
Provide post-admission support and ensure a smooth onboarding process.
Coordinate with faculties and academic teams regarding batch management and student concerns.
Maintain student records, attendance, in Excel systems.
Conduct follow-up calls and emails to students regarding classes, tests, and important updates.
Resolve complaints and escalate academic or operational issues when required.
Assist in organizing seminars, workshops, orientation programs,
Support exam registration, documentation, and administrative activities.
Ensure high student satisfaction and retention through regular engagement.
Required Skills:
Excellent communication skills in English and Hindi.
Strong interpersonal and mgt.management & coordination, multitasking abilities.
Basic knowledge of MS Office (Excel, Word, PowerPoint).
Good organizational and multitasking skills.
Ability to handle student issues professionally and empathetically.
Qualification:
Graduate in any discipline.
2-4 years of experience in education, coaching institutes, EdTech, customer support is must.
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person
